FAQ

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What is 1GridPower and how does it work?

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1GridPower (1GP) provides advanced nanogrid systems that store electricity in your home. These systems ensure that you have backup power during grid outages and help stabilize the grid by managing your energy usage more efficiently.

Where is 1GridPower available?

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1GridPower currently operates in the Houston metro area. However, we plan to expand our coverage to the rest of Texas and ultimately every area in the country with deregulated power markets.

What are the steps to getting a 1GridPower nanogrid?

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There are four steps to sign up with 1GridPower:
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1. Join the waitlist by filling out our sign-up form. You will then be sent a follow-up form asking for further details to finalize your registration.
2. Once you are accepted for 1GridPower service, you will be sent a link to pay a $100 deposit and confirm your service level.
3. After your deposit is received, 1GridPower will schedule an installation when your unit is ready.
4. 1GridPower installs your nanogrid at your home.

What happens during a power outage?

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Your 1GP nanogrid automatically kicks in, providing seamless backup power to your home until the main grid is restored.

How long does the nanogrid last during an outage? What types of electrical loads will be covered?

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With 1GridPower’s nanogrid, the average customer is fully protected from the vast majority of potential outages. The exact duration of the nanogrid’s outage support will depend on a number of factors, including the number and type of appliances and other electrical uses active during the outage, but can range from several hours to several days. 1GridPower offers home backup for critical appliances, like your fridge, lights, and outlets. The loads we cover depend on your subpanel.

How do I get on the waitlist for installation?

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You can join the waitlist by filling out a simple form on our website.

Will the installation process be disruptive?

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The installation process is quick and managed entirely by 1GP’s certified technicians, ensuring minimal disruption to your home.

Does the 1GP system support renewable energy sources?

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Yes, our nanogrids are designed to integrate seamlessly with renewable energy sources, such as solar panels, enhancing the sustainability of your home’s energy usage.

What is the lifespan of the 1GP battery?

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The 1GP battery is designed for long-term use, with a lifespan of at least ten years, and is built to endure thousands of charge and discharge cycles.

Can I be a 1GridPower customer if I have solar or a generator?

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Yes, 1GridPower nanogrids integrate with existing backup power solutions, enhancing the value and efficiency of your existing system in a more cost-effective way than high-cost alternatives. We also offer a service plan that enables you to monetize any existing on-site power generation at your home.

What are 1GridPower's safety features?

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1GridPower’s hardware is UL certified and takes advantage of lithium iron phosphate batteries, which are safer than typical lithium-ion batteries.

Does a 1GridPower system increase the risk of fire?

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1GridPower’s nanogrid uses batteries with much lower risk of fire compared to lithium-ion batteries. They are designed to withstand the elements and a wide range of outdoor temperatures and conditions.

Do I enter into any contracts with 1GridPower? What happens if I move or cancel?

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To receive a 1GridPower nanogrid, you must agree to the Service Agreement. This allows us to connect the nanogrid hardware to your home, access the system when necessary, and manage the power of the nanogrid. If you move, the nanogrid system can be transferred to the next homeowner at no cost to you or them. If you ever want to cancel your 1GridPower services, you will have to pay for de-installation. You don’t have to pay for de-installation if you transfer to the next homeowner.

Does the 1GridPower system have a warranty?

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1GridPower will replace your nanogrid at no charge in the unlikely event it experiences hardware failure, at no cost to you.

Frequently asked questions

Got questions?
We have answers

Don't be stuck in the dark. Sign up today.

Improve grid stability

Backup power

Reduce bills

Pilot programs

Frequently asked questions

Got questions?We have answers

What is 1GridPower and how does it work?

Where is 1GridPower available?

What are the steps to getting a 1GridPower nanogrid?

What happens during a power outage?

How long does the nanogrid last during an outage? What types of electrical loads will be covered?

How do I get on the waitlist for installation?

Will the installation process be disruptive?

Does the 1GP system support renewable energy sources?

What is the lifespan of the 1GP battery?

Can I be a 1GridPower customer if I have solar or a generator?

What are 1GridPower's safety features?

Does a 1GridPower system increase the risk of fire?

Do I enter into any contracts with 1GridPower? What happens if I move or cancel?

Does the 1GridPower system have a warranty?

Don't be stuck in the dark. Sign up today.

Improve grid stability

Backup power

Reduce bills

Pilot programs

Got questions?
We have answers